Privacy Policy
At GbyGUESS.com, we are committed to protecting your privacy. We
firmly believe that electronic security and privacy are necessary for the continued
success of the Internet. In support of this, we only use the personal information
that you provide to create a more personalized and entertaining experience for you,
in accordance with the terms outlined below.
Kid's policy (individuals under 13 years of age). GbyGUESS.com
is committed to protecting the safety of children online. In compliance with the
Children's Privacy Protection Act of 1998, GbyGUESS.com will never knowingly request
or use personal information from children under 13 years of age without prior parental
consent. If GbyGUESS.com receives actual knowledge that a subscriber is under 13
years of age, GbyGUESS.com will eliminate all personal information relating to this
subscriber from our files.
California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled
to ask for a notice describing what categories of personal customer information
GUESS, Inc. shares with third parties or corporate affiliates for those third parties
or corporate affiliates' direct marketing purposes. That notice will identify the
categories of information shared and will include a list of the third parties and
affiliates with which it was shared, along with their names and addresses. If you
are a California resident and would like a copy of this notice, please submit a
written request to the following address: GUESS, Inc. E-Commerce Customer Service,
1444 Alameda St. Los Angeles, CA 90021 or email
customerservice@gbyguess.com. In your request, please specify
that you want a copy of "Your California Privacy Rights Notice." Please allow 30
days for a response.
Information We Gather
We use all information provided during registration and personalization to provide
personalized content and services. Any account information you supply will be used
only to process requested commerce transactions or to contact you regarding a specific
transaction. GbyGUESS.com may also use this information in order to generate aggregate
reports that help us determine how to improve our users' experience. This data is
anonymous and does not contain any personally identifiable information. GbyGUESS.com
will not disclose your user information to any outside organization without your
consent. However, GbyGUESS.com may disclose user information to the government and/or
third parties when we have reason to believe that disclosure of such information
is necessary to identify or bring legal action against someone who may be violating
our Terms and Conditions or otherwise causing harm to GbyGUESS.com or anyone who
could be victimized by such activities, and where otherwise required by law or by
legal process.
By providing your email, cell phone number and/or telephone number during registration
or personalization, you agree to receive marketing (including email, cell phone
text messaging, and/or voice messaging) information from Guess, Inc. that informs
you of new products, sales, promotions, contests, and features. Depending on the
terms of your cell phone calling plan, you may incur, at your sole expense, a charge
for received text messages. We may also offer you special promotions from our site
or our sponsors. If you prefer not to receive such communications, you may contact
us at customerservice@gbyguess.com. We also use third party service providers to
communicate with our customers and to do some promotions. We do not, however, authorize
any of these service providers to make any other use of your information.
GbyGUESS.com also derives user information through some simple technical methods.
We may use data-tracking software that lets us know what areas of the site you visit
most often. This helps us present you with the information and features in which
you are most interested.
We may use your IP (Internet protocol) address to help diagnose problems with our
server, and to administer our Web site. Your IP address is used to help identify
you and your shopping cart and to gather broad demographic information.
Our site uses cookies to keep track of your shopping cart. We use cookies to deliver
content specific to your interests and to save your password so you don't have to
re-enter it each time you visit our site.
Security
Providing a safe and secure environment for your order information is our top priority.
G by GUESS protects the security of your online transaction by taking advantage
of Secure Sockets Layer (SSL) technology. The G by GUESS Online Store uses digital
certificates provided by Equifax which are required for SSL, the industry standard
for encryption. SSL technology encrypts data allowing only G by GUESS to decode
your information and helps to create a secure environment for transactions on the
internet. To further protect your security, we suggest you sign off your account
and close your browser window after you have finished your visit, especially if
you are using a computer shared by others.
Contact Us
If you have any questions about this privacy statement, the practices of this site,
or your dealings with GbyGUESS.com, you can contact us:
Customer Service
GbyGUESS.com
1444 Alameda St.
Los Angeles, CA 90021
customerservice@gbyguess.com